Frequently Asked Questions
How Does PeopleLooker Use Information it Collects When I Sign Up?There are many companies out there that offer background check services. However, at PeopleLooker our customer-focused and customer-driven approach to people searching services sets us apart from the competition. First, we avoid the bait-and-switch approach that some of our competitors use. Many of our customers have told us about attempting to use other services for free or low-cost background checks, only to be informed that information is available for a higher price.
What Can I Use PeopleLooker For?
There are countless ways you can use PeopleLooker. This includes checking out people you meet on online dating websites, trying to locate old friends, and learning more about those in you or your family members' lives. You can also use PeopleLooker to see what information is out there on yourself. You can use PeopleLooker to find out who called your phone, to research property, or find a person's public social networking profiles.
What you can't do is use PeopleLooker to determine a person's eligibility or suitability for employment, insurance, credit, loans, education, housing, or other similar purposes. Using PeopleLooker information in these ways violates both our Terms and Conditions and the law, and can lead to possible criminal penalties. We take this very seriously, and reserve the right to terminate user accounts and/or report violators to law enforcement as appropriate.
If you are still not sure whether your use of PeopleLooker is OK, please visit PeopleLooker Permitted Uses. In addition, we encourage you to review our complete Terms and Conditions, which provide the final say on how you can use information from PeopleLooker, or to contact us at [email protected].
Need to Opt-Out? We Make it Easy
If you see your information in our people search results, and don't want it to show up any more, no problem. PeopleLooker offers you the ability to remove this information from our people search results by following our easy instructions. Sometimes, however, different information about you might appear because it can't conclusively be associated with the information you previously opted out – you can opt out this information too. We try to be as transparent as possible about how this works. For detailed information about our opt-out process, please read our Opt-Out Instructions or contact us at [email protected].
Can I Search People from Other Countries?
PeopleLooker does not offer the ability to search records pertaining to the international community. Our services only provide information on US-based people.
Is Anyone Notified I Am Searching for Them?
All of PeopleLooker reports are confidential. The person you are searching for is not notified.
How do I cancel my account?
PeopleLooker provides hassle-free cancellation. Simply call our customer service line anytime at 1-800-218-3309 and have your 9-digit membership ID handy. If you need additional assistance, our support team is available on weekdays from 8:00 AM to 10:00 PM Eastern Time, and 10:00 AM to 8:00 PM Eastern Time on weekends. If you are unable to reach us by phone, you can also email us with your 9-digit membership ID at [email protected]. You can find the membership ID in your Welcome New Member email, or in the Account Details section of your PeopleLooker account.
Have Any Additional Questions?
Our customer support teams handle all email requests and would be happy to help you further. Email [email protected] or call 1-800-218-3309 during normal working hours. Contact us.